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Ndzinge, S. (Pula: Botswana Journal of African Studies, NaN, 1992)[more][less]
Abstract: This paper examines the challenges and opportunities that present themselves to the Southern African region as far as free regional and international trade is concerned. The focus of the paper is on the Southern African Development Community (SADC), the one regional organization to which all Southern African countries are members. Issues that need to be dealt with include the existence of a total of three regional groups all concerned with trade: SADC, the Southern African Customs Union (SACU), and the Common Market for Eastern and Southern Africa (COMESA) and concern over productivity and competitiveness of the region internationally. The SADC region needs to move swiftly towards free regional trade as part of the process of gearing up to the ever increasing global competition. Domination of the region by South Africa is also alluded to briefly. There is very little discussion on the Democratic Republic of Congo and Seychelles, the latest members of SADC. However, data on these two countries is presented in the three tables contained in this paper. URI: http://hdl.handle.net/10311/836 Files in this item: 1
Ndzinge_JAS_1997.pdf (942.0Kb) -
Temtime, ZT (Botswana Institute of Administration and Commerce (BIAC), November NaN, 2004)[more][less]
Abstract: The number of new indigenous business start-ups in Botswana has significantly increased during the past two decades. Unfortunately, the majority of them are not successful. Over 70% of new start-ups fail during their first 18 months. The general failure rate is over 80%, and only less than 2% of small businesses expand their businesses. It is noteworthy that this increased failure rate is substantially greater than the increase in the rate of new business creations. It is therefore essential to study the conditions that account for such a substantial rate of business failure and develop appropriate strategies to overcome the problems. The increasing rate of business failure has seen the emergence of several public policy approaches and assistance programs that attempt to improve the success rate of new businesses. One of the most intriguing of these is the Business Incubation Programmes (BIPs)... The purpose of this paper is to analyse why BIPs are critical for the development of all business and entrepreneurship and to put forward some suggestions on how BIPs can effectively be used for a proactive and sustainable entrepreneurial development. URI: http://hdl.handle.net/10311/189 Files in this item: 2
license.txt (1.998Kb)temtime_BIAC_2004.pdf (2.785Mb) -
Temtime, ZT (Botswana Institute of Administration and Commerce, November NaN, 2005)[more][less]
Abstract: Today's business environment is turbulent and requires firms, small or large, to be proactive and innovative rather than reactive and receptive if they are to survive and grow in it. Strategic awareness is a mental process of continually evaluating organisational and environmental problems and improvement on how they are identified, recognised, influenced and interpreted and consequently used in making managerial decisions. However, due to the apparent lack of resources and expertise, Small and Medium Enterprises (SMEs) put greater emphasis on short-term survival issues that long-term competitiveness and dynamism. This paper develops and examines a conceptual model of SME problem classification for designing meaningful assistance schemes and entrepreneurial development programmes. .. URI: http://hdl.handle.net/10311/190 Files in this item: 2
license.txt (1.998Kb)temtime_BIAC_2005.pdf (2.741Mb) -
Pansiri, J.; Mmereki, R.N. (Routledge, www.routledge.com, September NaN, 2010)[more][less]
Abstract: The health sector is pivotal to any national development initiative; hence, Botswana has taken seriously the principle of primary health care as contained in the the Alma-Ata declaration of 1978. As a demonstration of their commitment, the government of Botswana has passed a number of National Development Plans, health policies, and numerous reforms with a view of enhancing service quality in this sector. Many reforms and restructuring exercises are still ongoing. This study uses the SERVQUAL model to evaluate the implementation of Work Improvement Teams (WITs) in the hospitals=clinics as a reform initiative adopted by the Botswana government to enhance the productivity, efficiency, and performance of the public sector (particularly the health sector). This discussion will demonstrate that the SERVQUAL model can be used to review the impact of public policy. This will be achieved by measuring the level of service quality and customer satisfaction using the SERVQUAL model through data that were collected from 151 hospital=clinic customers in Gaborone, the capital city of the Republic of Botswana. Descriptive and inferential statistics were used to analyze the data, and the findings indicate that the adoption and implementation of reforms in the public health sector have not improved the level of service quality and customer satisfaction as indicated by a significant gap between customer expectations and perceptions. URI: http://hdl.handle.net/10311/969 Files in this item: 1
Pansiri_JAB11_2010.pdf (1.236Mb)
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