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dc.contributor.author Temtime, Z.T.
dc.date.accessioned 2008-05-29T06:58:12Z
dc.date.available 2008-05-29T06:58:12Z
dc.date.issued 2004
dc.identifier.citation Temtime, Z.T. (2004)Linking environmental scanning to total quality management through business planning, Journal of Management Development Vol. 23, No. 3 pp. 219-233 en
dc.identifier.issn 0262-1711
dc.identifier.uri http://hdl.handle.net/10311/48
dc.description.abstract This paper investigates the relationship between scanning and planning, planning and TQM practices, and scanning and TQM practices by collecting primary data from 54 small and medium-sized enterprises (SMEs) through questionnaire in the Republic of Botswana. Being explanatory in nature, the study used only descriptive statistics to analyze the data and indicate the nature and direction of the relationship. The study found a statistically significant relationship between scanning and planning; and between planning and TQM practices. However, scanning is indirectly related to TQM and has a moderating impact on TQM practices. Important implications of the findings for practitioners, future research and SME support agencies are also provided. en
dc.language.iso en en
dc.publisher Journal of Management Development; Emerald Group Publishing Ltd; www.emeraldinsight.com/0262-1711.htm en
dc.subject Environmental audit en
dc.subject Business planning en
dc.subject Total quality management en
dc.subject Small to medium-sized enterprises en
dc.subject Developing countries en
dc.title Linking environmental scanning to total quality management through business planning en
dc.type Article en


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