Browsing Research articles (Dept of Library and Information Studies) by Issue Date
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Lumande, E.; Ojedokun, A.A.; Lebotse, E.K.; Mbangiwa, A.M. (Emerald/www.emeraldinsight.com, NaN, 2000)[more][less]
Abstract: Inconsistency and/or a lack of a clear understanding of the criteria for serial selection and evaluation have been observed to characterise the presentation of requests for approval of serials at the University of Botswana Library (UBL). This, on a number of occasions, has made decision taking difficult and sometimes inconclusive. The paper provides a case study of the examination of guidelines in use in other academic libraries. It also describes the process and procedure currently in use at the UBL. The study identified some anomalies and suggests modifications to ensure consistency in the presentation of submissions to guide better decision making by the Serials Selection Committee of the Library. URI: http://hdl.handle.net/10311/873 Files in this item: 1
Lumande_LM_2000.pdf (808.7Kb) -
Jain, P.; Thapisa, A.P.N. (Emerald, NaN, 2000)[more][less]
Abstract: The question of low productivity in Botswana is a cause of concern and a study has been carried out into perceptions about productivity in a sample of academic and public librarians. The main barriers to productivity were a lack of: job satisfaction, technological facilities and employee empowerment, together with poor management, working environment, relationship among staff, and inefficient use of human and material resources. The authors suggest that a serious culture change is required which would involve modifying both management and employees attitudes towards work, behaviour and commitment. URI: http://hdl.handle.net/10311/824 Files in this item: 1
Jain_LM_2000.pdf (709.6Kb) -
Mutshewa, A.; Rao, K.N. (Emerald, NaN, 2000)[more][less]
Abstract: Libraries are changing their modes of delivery at a very fast rate. This article describes how the University of Botswana library has advantage of the new technologies to enhance its service to its patrons. The University local network is used to bring library electronic resources to the desktops of the patrons in their offices. URI: http://hdl.handle.net/10311/423 Files in this item: 1
Mutshewa_LHT_2000.pdf (563.3Kb) -
Mnjama, N. (SAGE Publications, http://idv.sagepub.com, June NaN, 2000)[more][less]
Abstract: More and more companies in the developing world are desiring to export their products to the western world. How ever, in as much as the western world would wish to trade with developing countries, they need some assurance that the products are of the highest possible standards. To date the only standards that are recognized by both western and developing countries are ISO standards. The certification process demands among other things an assurance by the supplier that he (the supplier) has a well documented, effective and efficient procedures for maintaining all records pertaining to its products. This article looks at the case of Botswana Meat Commission, one of the major exporters of beef products in Africa, and shows the procedure it has followed to establish a quality system for managing its records. URI: http://hdl.handle.net/10311/703 Files in this item: 1
Mnjama_ID_2000.pdf (560.8Kb) -
Jain, P.; Mutula, S.M. (Sage Publications, www.sagepub.com, NaN, 2001)[more][less]
Abstract: Presents the findings of a questionnaire survey carried out to determine the scope of IT diffusion in Botswana in the context of the National Vision 2016. The study was aimed at establishing the extent of IT use in the country; identifying the constraints and opportunities of IT diffusion and recommending the way forward. The target population comprised of IT-related government departments, IT training institutions, IT vendors and IT-oriented parastatals. The survey was confined to the capital, Gaborone and produced a response rate of 90 percent. The results showed that 98 percent of participants believed that the scope for IT diffusion in the country was good. However, several constraints were identified, including lack of skilled manpower, lack of IT policy, inadequate IT infrastructure, inadequate private sector participation, tendering procedures that favour foreign companies more than local companies, absence of clear mission statements for IT diffusion within organizations, lack of understanding of the use of IT by management and fear of retrenchment by staff. URI: http://hdl.handle.net/10311/842 Files in this item: 1
Jain_ID_2001.pdf (916.6Kb) -
Thapisa, A.P.N. (Sage Publications / http://www.sagepublications.com, NaN, 2003)[more][less]
Abstract: One principle of Botswana’s Long Term Vision for 2016 is ‘An educated and informed nation’ through access to electronic and paper media and computer-based communication. The Department of Information and Broadcasting Services (DIBS) survey provides background data to ensure equality of access among communities. User patterns and preferences for viewing, listening and reading are determined using questionnaires, interviews, observation and focus groups. The survey technique provided for systematic random samples from city, town, urban village and village areas, reaching over 1,700 respondents. Access to radio and television, stations and times preferred, and newspaper readership are analysed by gender, age, education and income. Concludes that access in low income and rural areas should be increased by implementing more proactive education policies, equal employment and incomes policies, and the creation of rural community centres with television and radio. Radio and TV should not take a back seat to Internet access. Information should be in multiple languages, not just principal and official languages, appropriate to age and educational level of the audience, and should include programmes with useful local content created by the users themselves. The free newspaper should be more effectively distributed. URI: http://hdl.handle.net/10311/753 Files in this item: 1
Thapisa_JLIS_2003.pdf (1.203Mb) -
Mnjama, N. (Emerald Group Publishing Limited; www.emeraldinsight.com/0956-5698.htm, NaN, 2003)[more][less]
Abstract: The Kenya National Archives and Documentation Services is seen as a success story by many other African archival institutions. The Department has made major strides in developing records services, opening five regional centres and partially automating most of its finding aids. However, as this article indicates, major aspects of managing public sector records remain chaotic and regulations governing the management and disposal of public records are flouted by many Civil Servants. The article concludes by suggesting that the time has now come for the National Archives to focus on the management of the entire life cycle of records rather than managing only the preservation stage. URI: http://hdl.handle.net/10311/108 Files in this item: 2
license.txt (1.998Kb)mnjama_kenya_2003.pdf (1.793Mb) -
Mnjama, N. (Sage Publications http://idv.sagepub.com, NaN, 2003)[more][less]
Abstract: Seeks to demonstrate that successful implementation of Freedom of Information (FOI) legislation is directly linked to effective and efficient records keeping regimes. Where records keeping systems are poor or ineffective, the implementation of FOI will either be problematic or fail to achieve the desired results. URI: http://hdl.handle.net/10311/250 Files in this item: 2
license.txt (1.998Kb)Mnjama_ID_2003.pdf (1.112Mb) -
Mutula, S. (Emerald Publishing Group Ltd; www.emeraldinsight.com/nlw.htm, July NaN, 2004)[more][less]
Abstract: This paper is a spin off of a keynote address that was delivered by the author at the IFLA-Africa section workshop on 'developing and managing digital libraries'that was held in Gaborone Botswana from 23-27 February 2004. The author points out that libraries in Sub-Saharan Africa like their counterparts in the rest of the world are continuing to experience a period of rapid change as they prepare to participate in the global information society. In this endeavour, the libraries face various challenges of economic, technological, content, and information literacy nature. In a global information society, there is need to democratize access to information using ICTs, provide adequate and relevant local content to users and equip them with requisite information literacy skills to efficiently find their way in a maze of information networks. This paper discusses the patterns of ICTs diffusion within libraries in Sub-Saharan Africa and the implications for the development and management of digital libraries. URI: http://hdl.handle.net/10311/167 Files in this item: 2
license.txt (1.998Kb)mutula1.pdf (111.9Kb) -
Ojedokun, A.A.; Lumande, E. (Sage Publications, http://www.sagepublications.com, NaN, 2005)[more][less]
Abstract: The development of cooperative electronic networks and consortia by academic libraries in Southern Africa allows them to provide seamless access to electronic information resources while sharing the cost of access. URI: http://hdl.handle.net/10311/925 Files in this item: 1
Ojedokun_ID_2005.pdf (858.6Kb) -
Gerhan, D.R.; Mutula, S.M. (Emerald, NaN, 2005)[more][less]
Abstract: Purpose – To examine the technical reasons for excessively slow internet speeds at the University of Botswana, to discover the present state of development efforts addressing such examples of the qualitative digital divide, and to recommend remedies. Design/methodology/ approach – Surveys of students, the authors' professional experiences, and reports from corporate, public, and intergovernmental organizations provided insights into the effects – and causes – of internet slowdown. Findings –Bandwidth bottlenecks were identified in successive stages of intercontinental internet traffic. Causes included network design and capacity, telecommunications regulations, and competing budgetary demands within Botswana. Research limitations/implications – Much of the literature on the digital divide has stressed plentiful hardware and internet connections in affluent societies versus their scarcity in developing societies. This study illustrates that hardware and connections are necessary but not sufficient for adequate online performance. Technological advance and development can each stimulate the other, and that two-way interconnection necessitates more than a simple call for more spending to increase developing countries' bandwidth. The paper presents recommendations in addition to higher funding. Originality/value – Student and other micro-level data serve as measures for the local performance of a global utility, the internet. Tracking message transmission uncovers bottlenecks along the path of the intercontinental internet, specifically as it reaches Africa. These “street-level” approaches can assist the international aid community, the telecommunications industry, and the public sector in Botswana and elsewhere in removing obstacles to the internet as a potentially important tool for national- and human-development. URI: http://hdl.handle.net/10311/796 Files in this item: 1
Gerhan_LHT_2005.pdf (1.566Mb) -
Jain, P. (Emerald, NaN, 2005)[more][less]
Abstract: Purpose – This paper analyses the opinions of the Botswana National Library Service’s (BNLS)Headquarters (HQ)staff and staff of the Botswana public libraries on strategic human resource management issues, which were tested by six hypotheses. Design/methodology/ approach – The analysis was carried out by statistical means. The t-test was the method used for comparing the two groups’ mean scores. Analyses were repeated using the Chi-squared test. Findings – The study identified a number of issues where staff had differences of opinion: changing employees’ expectations about work, transformational leadership, job satisfaction, performance feedback and delegation of responsibility. The paper briefly discusses the issues where the status of the library influenced staff opinions. Research limitations/implications – It is to be noted that the data collected from HQ has to be used with caution because the number of respondents there was smaller than the respondents from public libraries. Practical implications – The author throws light on human resource management techniques in the everyday library environment. This paper may help policy makers to identify ways in which they can motivate their employees; it may help policy planners to identify their staff’s different requirements. Originality/value – This paper provides a useful and insightful application of a general human resource management tool to the specific organizational context of public libraries. URI: http://hdl.handle.net/10311/771 Files in this item: 1
Jain_LR_2005.pdf (1.185Mb) -
Kalusopa, T. (Emerald, NaN, 2005)[more][less]
Abstract: Purpose – This paper attempts to discuss some of the key challenges that Zambia faces in the application of information communication technologies (ICTs) for the small-scale farmers. Design/methodology/ approach, A survey of information needs of small-scale farmers in two selected provinces was carried out in order to establish and prioritize their information needs. Evaluation of the existing information infrastructure provided insights into the type of ICTs that can support the provision of information to small-scale farmers in Zambia. Findings - The paper highlights some of the salient findings of the research carried out under the African Technology Policy Studies (ATPS), Zambian Chapter and financed by the International Development Research Foundation (IDRC) from 2001 to 2003. These, among others, include: weak human capital and technical infrastructure, lack of clear national information policy and lack of a coordinated agricultural information support system for small-scale farmers anchored on ICTs. Research limitations/implications – This study illustrates that it is becoming increasingly evident that the success of any agricultural development programme in Zambia requires a well organized and functionally integrated information delivery system propelled by the application of appropriate ICTs. The paper presents recommendations for this to be realized. Originality/value – The changes in the socio-economic and political arena in Zambia have had a drastic effect on the management of the agriculture sector. Further, even though it is widely acknowledged that information plays an important role in agricultural and rural development in Zambia, this conception has received less pragmatic attention and seems to have been less consolidated over time. The central role of information in this sector has thus been largely superficial. The need for a clear national policy framework on the use of ICTs for the small-scale farmers to enhance national development is thus articulated in this paper. URI: http://hdl.handle.net/10311/764 Files in this item: 1
Kalusopa_LHT_2005.pdf (897.5Kb) -
Mnjama, N. (Library Management; Emerald Group Publishing Ltd.; www.emeraldinsight.com/researchregister; www.emeraldinsight.com/0143-5124.htm, NaN, 2005)[more][less]
Abstract: This article seeks to answer one basic question: “Are archival institutions in the Eastern and Southern African region developing, stagnating or receding backwards?” Design/methodology/approach – This article reviews the state of archives and records management in the Eastern and Southern African region. It argues that many archival services in the region have gone through a period of retardation and are in dire need of revitalization. Findings – The article indicates that the challenges of managing electronic records are enormous and that unless measures are taken the region stands to lose much of its valuable historical and cultural heritage. Originality/value – The article suggests various ways of revitalizing archival services in the Eastern and Southern African region. URI: http://hdl.handle.net/10311/57 Files in this item: 2
license.txt (1.998Kb)mnjama_archival_landscape.pdf (4.734Mb) -
Jain, P. (Emerald, www.emeraldinsight.com, NaN, 2006)[more][less]
Abstract: Purpose – The purpose of the paper is to explore the role of information and communication technology (ICT) using a knowledge management (KM) approach. The knowledge in the context of this paper refers to indigenous knowledge. Design/methodology/ approach – The paper is based on a literature review. Findings – The discussion suggests that, in spite of various infrastructural limitations in Africa, KM applications can still play a vital role in indigenous knowledge management and consequently empowering Africa’s development. Research limitations/ implications – The major hindrance is the fact that Africa has thus far achieved little on its own; rather it has been emulating the progress made in the developed world. Because of this, there is a scarcity of in-depth knowledge related to an African context. In truth, some areas in which ICT has the potential to change, pertaining to the economy and society, have not been observed in any way. More research is required to identify specific needs of a country. Practical implications – The paper supposes that in spite of all these variations and implications KM can be adapted for indigenous knowledge. The paper contributes in terms of the literature review to showing how tacit knowledge can be managed using ICT. It can be useful for the researchers and knowledge workers. Recommendations are made concerning what needs to be done to improve ICT conditions in Africa such as: ICT policy formulation; literacy programs; legal and regulatory framework; manpower training; and empowerment of local people. Originality/value – Little has been done in Africa to explore the potential of using ICT as a mechanism with a knowledge management approach, in the thrust of Africa’s development. This paper proposes how it is possible to use ICT to manage and disseminate indigenous knowledge. URI: http://hdl.handle.net/10311/846 Files in this item: 1
Jain_EL_2006.pdf (1.502Mb) -
Mutula, S.; Kalusopa, T.; Moahi, K.; Wamukoya, J. (Emerald, NaN, 2006)[more][less]
Abstract: The purpose of this paper is to present findings of the design and implementation of an online information literacy module to first-year students at the University of Botswana. The study population consisted of 103 first-year students in the Department of Library and Information Studies. The population was divided into three equal groups of 34, 34 and 35, respectively, and each assigned a two-hour slot in the smart computer laboratory weekly for five consecutive weeks, to cover five information literacy topics online. Each group was assigned a tutor who received assignments online and graded them. Each topic was followed by questions for students to answer. Findings generally revealed that impartation of information literacy through the online mode could improve students’ competencies perhaps more than the face-to-face instruction approach. Furthermore, respondents preferred a blended instruction approach to a single learning mode. Contrary to expectations, online instruction might not minimise the copying of each other’s work among students to a great extent. Finally, online instruction does not necessarily reduce the amount of workload for staff and students, instead more time is needed to design and administer the course. The study was limited to first year students in the LIS department. A similar study involving all departments in the University of Botswana would shed more light on the level of information literacy competency among first year students from a cross-disciplinary perspective. The major outcome of the study is a re-usable online information literacy module. The study findings could also be useful in developing interventions to improve the design and delivery of online courses. Information literacy is a key challenge facing educators all over the world. Case studies such as this provide unique and comparative experiences that advance existing knowledge. For the University of Botswana, the study provides a first insight into the impact of elearning on information literacy competency since the implementation WebCT in 2002. URI: http://hdl.handle.net/10311/743 Files in this item: 1
Mutula_OIR_2006.pdf (1.931Mb) -
Mnjama, N. (SAGE Publications, http://idv.sagepub.com/, NaN, 2006)[more][less]
Abstract: Discusses the problems associated with managing semi-current and non-current in many archival institutions in eastern and southern Africa. The article seeks to answer some basic questions such as: Why do archival institutions in the region have backlog accumulations? What is the level of awareness of the problems associated with backlog accumulations? What is the capacity of archives to handle records created by governments? What mechanisms need to be put in place to avoid backlog accumulations ever becoming a problem again in the region? Finally the article proposes a strategy for dealing with backlog accumulations. URI: http://hdl.handle.net/10311/600 Files in this item: 1
Mnjama_ID_2006.pdf (1.317Mb) -
Mutula, S.; Kalusopa, T.; Moahi, K.; Wamukoya, J. (Emerald Publishing Group td; www.emeraldinsight.com/oir.htm, NaN, 2006)[more][less]
Abstract: Purpose - The purpose of this paper is to present findings of the design and implementation of an online information literacy module to first-year students at the University of Botswana. Design/methodology/approach - The study population consisted of 103 first-year students in the Department of Library and Information Studies. The population was divided into three equal groups of 34, 34 and 35, respectively, and each assigned a two-hour slot in the smart computer laboratory weekly for five consecutive weeks, to cover five information literacy topics online. Each group was assigned a tutor who received assignments online and graded them. Each topic was followed by questions for students to answer. Findings - Findings generally revealed that impartation of information literacy through the online mode could improve students' competencies perhaps more than the face-to-face instruction approach. Furthermore, respondents preferred a blended instruction approach to a single learning mode. Contrary to expectations, online instruction might not minimise the copying of each other's work among students to a great extent. Finally, online instruction does not necessarily reduce the amount of workload for staff and students, instead more time is needed to design and administer the course. Research limitations/implications - The study was limited to first year students in the LIS department. A similar study involving all departments in the University of Botswana would shed more light on the level of information literacy competency among first year students from a cross-disciplinary perspective. Practical implications - The major outcome of the study is a re-usable online information literacy module. The study findings could also be useful in developing interventions to improve the design and delivery of online courses. Originality/value - Information literacy is a key challenge facing educators all over the world. Case studies such as this provide unique and comparative experiences that advance existing knowledge. For the University of Botswana, the study provides a first insight into the impact of e-learning on information literacy competency since the implementation WebCT in 2002. URI: http://hdl.handle.net/10311/168 Files in this item: 2
license.txt (1.998Kb)mutulakalusopaetal2.pdf (498.7Kb) -
Mutula, S.M. (Emerald, NaN, 2006)[more][less]
Abstract: Abstract Purpose – To argue that developing countries in the Southern African Development Community (SADC) region should embrace the concept of freedom of information to enable better human rights and economic development. Design/methodology/approach – The paper reviews the current situation through discussion of current legislation and proposed policies. Findings – Whereas several theories abound as to why there has been little development in sub- Saharan Africa, this paper discusses the status of freedom of information legislations within the SADC region and the implications for accountability and transparency in the management of public resources. Research limitations/implications – The paper suggests the importance of further research into the importance of freedom of information legislation for economic and human rights development. Practical implications – The paper has practical implication for those considering the potential of freedom of information legislation in developing countries. Originality/value – Freedom of information has largely taken a back seat amidst several social, economic and political reforms that have been instituted collectively or by individual countries. It is the view of this paper that freedom of information provides an important link for the economic, social and political reform initiatives URI: http://hdl.handle.net/10311/438 Files in this item: 1
Mutula_LR_2006.pdf (917.1Kb) -
Jain, P. (Emerald/www.emeraldinsight.com, NaN, 2007)[more][less]
Abstract: The purpose of this paper is to distinguish between information management (IM) and knowledge management (KM) and present the findings of small-scale research conducted to investigate KM practices in academic libraries in East and Southern Africa, and discussing the importance of KM and suggest the way forward. Design/methodology/approach – This research was undertaken in 20 university libraries in Africa using a questionnaire survey to investigate the current practices in university libraries in Africa to discover whether these libraries are practising KM or IM. Findings – This survey results seem to suggest that currently most participating libraries are practising IM. A majority of 65 per cent of the participants considered themselves information managers. Research limitations/ implications – This survey have had some limitations: one, all the participants were University librarians; two, due to the unavailability of contact addresses, the survey could cover only eight African countries. Future research should include a broader spectrum of participants to have an in-depth knowledge related to KM. Practical implications – This paper has practical implications for those who are not fully aware of the importance of KM, how KM can be used to gain a competitive advantage; to break financial and technological constraints; and to satisfy escalating user needs. Originality/value – Not much has been done in Africa to explore KM practices in University libraries, this paper contributes towards filling that gap and adds to KM literature in general and offers empirical support to KM concept. This paper discusses the benefits of KM and offers several recommendations to facilitate KM practices in university libraries in East and Southern Africa. URI: http://hdl.handle.net/10311/874 Files in this item: 1
Jain_LR_2007.pdf (1.409Mb)
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