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dc.contributor.author Temtime, Z.T.
dc.contributor.author Solomon, G.H.
dc.date.accessioned 2008-08-04T10:42:20Z
dc.date.available 2008-08-04T10:42:20Z
dc.date.issued 2002
dc.identifier.citation Temtime, Z.T. & Solomon, G.H. (2002) Total quality management and the planning behavior of SMEs in developing economies, The TQM Magazine, Vol 14, No 3, pp 181-191 en
dc.identifier.issn 0954-478X
dc.identifier.uri http://hdl.handle.net/10311/192
dc.description.abstract Examines the relationship between TQM perceptions, planning behaviour, and firm size in SMEs in Ethiopia. Primary data were collected from 57 SMEs through a questionnaire. However, as the study is a preliminary investigation, uses only simple descriptive statistics to analyse the sample data. The results are not significantly different from those of previous studies in SMEs. TQM perceptions vary with firm size and planning behaviour. The findings also indicated that excessive emphasis on short-term profitability, lack of resources, business planning and vision, and misperception of TQM practices are among the main obstacles to the adoption of a formal TQM program. Suggests some lessons and implications for future research. en
dc.language.iso en_US en
dc.publisher Emerald; http://www.emeraldinsight.com/0954-478x.htm en
dc.subject TQM en
dc.subject Developing countries en
dc.subject Small to medium-sized enterprises en
dc.subject ISO 9000 en
dc.title Total quality management and the planning behavior of SMEs in developing economies en
dc.type Article en


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