Browsing Research articles (Dept of Management) by Issue Date
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Now showing items 21-37 of 37
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Pansiri, J. (WileyInterscience, www.wileyinterscience.com, NaN, 2007)[more][less]
Abstract: The purpose of this paper is to examine the role of company executive characteristics in strategic alliance formation in the tourism sector of travel. A survey of Australian travel sector businesses was carried out and the result indicate a high level of interaction through alliances between various sectors of the Australian tourism industry. Top managers' characteristics (experience, ownership,and risk taking attitude)were found to be influential in taking strategic decisions of whether to form alliances or not. These characteristics do not play an important role in determining the number of alliances an organisation has and their geographical location, as much as company characteristics do. The findings of this paper imply that company characteristics are important in determining alliance formation. Managers should thoroughly consider these characteristics when deciding not only to form alliances, but also the type of alliances that could help their organizations to be more competitive, give limited resources. URI: http://hdl.handle.net/10311/821 Files in this item: 1
Pansiri_IJTR9_2007.pdf (1.900Mb) -
Ongori, H.; Agolla, J.E. (Academic Journals, http://www.academicjournals.org/AJBM, July NaN, 2007)[more][less]
Abstract: Workforce diversity is a primary concern for most of the businesses. Today's organisations need to recognise and manage the workforce diversity effectively. Many articles have been written about this topic but there is specific definition of workforce diversity. The main purpose of this article is to review the literature of workforce diversity. What is workforce diversity? What are the benefits of workforce diversity in organisations, what management can do to enhance workforce diversity in organisations? What are the disadvantages of workforce diversity? These questions are the main purpose of this article. URI: http://hdl.handle.net/10311/813 Files in this item: 1
Ongorri_AJBM_2007.pdf (723.3Kb) -
Pansiri, J.; Temtime, Z.T. (Emerald Publishing Group Ltd, www.emeraldinsight.com/jmd.htm, NaN, 2008)[more][less]
Abstract: The paper aims to identify perceived critical managerial factors (PCMFs) affecting the performance of SMEs, show the direction and extent of relationship between PCMFs and firm characteristics, and forward some research and policy implications. URI: http://hdl.handle.net/10311/180 Files in this item: 2
license.txt (1.998Kb)temtime_JMD_2008.pdf (1.957Mb) -
Pansiri, J. (Elsevier Science B.V., Amsterdam.; www.elsevier.com/locate/tourman, NaN, 2008)[more][less]
Abstract: This study examines the effects of characteristics of alliance partners on perceived strategic alliance performance. Alliance relationships were explored within and between the travel sector, and other tourism sectors of accommodation and transport. Study results indicate company executives' high level of satisfaction with alliances performance. Commitment and capability has been found to positively influence general satisfaction with alliance performance, market share and profitability, and overall alliance performance while trust positively influence general satisfaction with alliance performance. Control was found to have an influence on satisfaction with technology transfer and alliance operational performance while compatibility was positively associated with general satisfaction with alliance performance. URI: http://hdl.handle.net/10311/79 Files in this item: 2
license.txt (1.998Kb)Pansiri_TM_2008.pdf (5.794Mb) -
Ongori, H.; Shunda, J.P.W. (Asian Network for Scientific Information, http://www.ansinet.org, NaN, 2008)[more][less]
Abstract: The main objective of this study was to find out the strategies for success of employee empowerment in organisation to reduce employee turnover. In addition, the study focusses on the benefits and criticism of employee empowerment in organisations. Nowadays, empowerment has occupied a central point in many organisations in the 21st century. In this era of globalization, there is need for employees empowerment in order to enable the organisation to respond quickly to any changes in macro-environment. The methodology adopted in this study is quantitative approach, whereby a convenience sample of one hundred employees was selected for the study. The data was analyzed by using descriptive statistics. This study will contribute greatly to existing literature specifically in inspiring managers to develop appropriate strategies to nurture employee empowerment in organisations. The outcome from the findings shows that employee empowerment is essential to assist organisations to respond quickly to any environmental changes and to reduce employee turnover. URI: http://hdl.handle.net/10311/839 Files in this item: 1
Ongori, Shunda_IJAEF2_2008.pdf (786.4Kb) -
Temtime, Z.T. (WileyInterscience, http://www.wileyinterscience.com, NaN, 2008)[more][less]
Abstract: Today’s business environment is characterized by stiff competition, rapid technological advancements, and changing requirements of customers and employees. To grow and survive in this turbulent environment, Small and Medium Enterprises (SMEs) must balance the emphasis they put on the improvement of short-term operational efficiency and long-term competitiveness. Due to the apparent lack of resources and expertise, most SMEs pay very little attention to long-term competitiveness and dynamism. Preoccupied with operational bits and pieces, SMEs lack strategic awareness and orientation. Strategic awareness is a mental process of continually evaluating organizational and environmental factors and improving on how they are identified, recognized, influenced, and interpreted, and consequently used in making strategic business decisions. The widespread use of short-term oriented, non-formal business planning practices indicates lack of strategic awareness and competitiveness among SMEs. This paper examines the degree of emphasis attached by SMEs, during their business planning, to the achievement of long-term competitive advantages by presenting evidence from a recent empirical study based on data collected from 91 SMEs and analyzed using descriptive statistics such as mean and standard deviation. The findings indicated that SMEs put greater emphasis on short-term profitability and operational efficiency than developing strategic awareness and long-term competitiveness. Although this could be attributed to the relative lack of resources required for the implementation of strategic planning, policy deployment, and positioning, SMEs should be assisted to think and act strategically if they are to survive and grow in today’s turbulent and dynamic markets. Government agencies, policy-makers, consultants, non-governmental organizations, and other small business support agencies must redirect their efforts toward bridging the gap between short-term operational efficiency and strategic competitiveness and sustainability. This paper provides managerial and policy implications for SMEs, SME support agencies, government and non-government agencies, and future research. URI: http://hdl.handle.net/10311/841 Files in this item: 1
Temtime_SC17_2008.pdf (1.252Mb) -
Ongori, H. (Academic Journals, www.academicjournals.org, NaN, 2009)[more][less]
Abstract: The aim of this study was to find out the causes, types, effects and strategies on how to manage conflicts in organisations effectively to enhance organisational performance. Therefore, it is prime responsibility of management to put in place appropriate strategies on how to minimize conflicts. This research contributes to the body of existing literature, specifically it will inspire managers to develop appropriate strategies on how to manage conflicts in their organisations effectively. The convenience sample of one hundred and thirty managers was selected for the study from government departments, parastatals, and private companies. The tabular method was used to analyze the data. The findings indicate that the major cause of organisational conflict is limited resources. URI: http://hdl.handle.net/10311/1084 Files in this item: 1
Ongori_RJBM_2009.pdf (532.4Kb) -
Ongori, H.; Agolla, J.E. (Academic Journals, http://www.academicjournals.org/AJBM, NaN, 2009)[more][less]
Abstract: This research finding is based on the responses obtained from the undergraduate students at a higher learning institution (University) in Botswana. This paper investigated the stressors, symptoms and effects that are likely to be experienced by the undergraduate students in higher institutions (Universities). Stressors related to time, academic pressure, and academic environments were explored. A total of 320 students participated in this study. Data was collected through selfadministered questionnaires that were randomly distributed to the students during lecture time. Data obtained was analysed using descriptive statistics and Tables. The open ended question was thematically analysed and the result presented in Table 5. It was found out that, academic workload, inadequate resources, low motivation, poor performance in academic, continuous poor performance in academic, overcrowded lecture halls, and uncertainty of getting job after graduating from the university lead to stress among students. It is hoped that, these findings will help the individual students, lecturers, career and counselling centres, and the university administrators to put in place mechanisms that mitigate the effects of stress at the University. In addition, the finding will also spur a scholarly debate on academic stress among students in higher institutions. We therefore suggest that, other researchers should consider using triangulation method. The limitation of our study was the sample size and lack of geographical coverage since our study only concentrated on one university. Therefore, the findings of this study cannot be generalised and as such the researchers suggest replication of this study using larger samples from other parts of the world to validate our findings. URI: http://hdl.handle.net/10311/837 Files in this item: 1
Ongori_ERR4_2009.pdf (1.161Mb) -
Ongori, H. (Academic Journals, www.academicjournals.org, NaN, 2009)[more][less]
Abstract: The study tries to find out the driving forces for ICTs adoption, benefits, ICTs tools and barriers to ICTs adoption by SMEs.The methodology adopted for the study was a survey method whereby a conveneince random sampling of 150 managers/owners of SMEs were selected for study in Gaborone, Botswana. The data was analysed by descriptive statistics. The findings of the study indicated that, SMEs have not fully adopted ICTs in their business process because of internal and external challenges. This study will make pertinent contribution to the existing literature and inspire managers to come up with appropriate strategies on how to adopt ICTs in their business process in order to be competitive. URI: http://hdl.handle.net/10311/845 Files in this item: 1
Ongorri_RJIT_2009.pdf (490.8Kb) -
Pansiri, J. (Routledge, www.routledge.com, NaN, 2009)[more][less]
Abstract: The purpose of this article is to evaluate the strategic motives for alliance formation among tourism businesses. Based on past work on motivation for strategic alliance formation, this article identifies a set of motives and analyzes their implication for tourism businesses. The article further examines the role played by company characteristics in examining these motives. The motives are discussed in the context of the Australian tourism industry. A survey of Australian Travel sector businesses was carried out and the results indicate that 'internal drivers' are perceived as more important than 'external drivers' as reasons fro alliance formation. Company characteristics (sub-sector, number of employees, turnover, category, and ownership status) were found to be influential in top managers' assessment of alliance motives. The findings of this study imply that managers should conduct environmental analysis with a view to understanding how internal and external factors affect tourism businesses before any form of strategic alliances can be formed. URI: http://hdl.handle.net/10311/848 Files in this item: 1
PanJ_IJHTA_2009.pdf (5.781Mb) -
Pansiri, J. (Elsevier Ltd, www.elsevier.com, NaN, 2009)[more][less]
Abstract: This paper gives an insight into the practical process of identifying the research philosophy, methods and research topic by doctoral students. The paper draws from personal experiences on the dilemma and challenges of the doctoral research process in the tourism management. I argue that finding the gap in the literature is a journey negotiated with the literature until the final days of the doctoral thesis. However, not all my experiences are captured in this paper. Therefore, it cannot be claimed that all experiences that doctoral students go through were evaluated, especially that the paper is based on the account of one person - myself. Other students may have different experiences. The significance of this paper is that it identifies the ways in which doctoral studies evolve and identifies further research opportunities in multi-disciplinary research in tourism. URI: http://hdl.handle.net/10311/812 Files in this item: 1
Pansiri_TM_2009.pdf (1.189Mb) -
Ongori, H. (Academic Journals, http://www.academicjournals.org/AJBM, January NaN, 2009)[more][less]
Abstract: Empowerment is a concept which is widely used in management and many managers and professionals in various claim to be practicing it. Nowadays empowerment has occupied a central point in many organisations of the 21st century. Employee empowerment is said to have benefited many organisations, if managed and nurtured properly especially in enhancing employee commitment and reducing employee turnover. In this era of globalisation there is need for employee empowerment in order to enable organisations to respond quickly to any changes in the macro-environments. Therefore, the aim of this paper was to find out what should be done in organisations to enhance employee empowerment and reduce employee turnover. URI: http://hdl.handle.net/10311/814 Files in this item: 1
Ongorri_AJBM_2009.pdf (1.002Mb) -
Ongori, H.; Agolla, J.E. (Academic Journals,http://www.academicjournals.org/AJBM, http://www.academicjournals, June NaN, 2009)[more][less]
Abstract: In this era of globalisation career plateau in organisations needs to be managed effectively to minimize employee's intention to quit. Many employees find themselves in jobs that offer them limited mobility opportunities in terms of upward movement in the organisation. There are many drivers which lead to career plateau in organisations particularly organisational re-structuring. Career plateau affects both the management and the employees. Career plateau is considered as one of the contributing factors in employee's intention to quit in many organisations. Management and human resource professionals are in dilemma on the best interventions to put in place to manage career plateau effectively in order to enhance organisation competitiveness. This paper tries to investigate the drivers and effects of career plateau in organisation and recommends best strategies to manage career plateau in organisations.The methodology adopted in this study is critical review of the existing literature online and print. The major finding of this study is that career plateau is a major contributing factor to employee turnover in organisations. The contribution of this paper is that it will prvoke scholarly debate on management and other stakeholders to develop the best strategies to manage career plateau in organisation. URI: http://hdl.handle.net/10311/799 Files in this item: 1
Ongori_AJBM_2009.pdf (601.5Kb) -
Pansiri, J.; Temtime, Z.T. (Emerald Group Publications, www.wileyinterscience.com, NaN, 2010)[more][less]
Abstract: This paper aims to examine perceived critical success factors (SCFs) affecting the performance of small to medium sized enterprises (SMEs) and their relationships with firm characteristics. The paper also seeks to investigate the interdependence relationship among the perceived CFSs themselves using correlation coefficients. URI: http://hdl.handle.net/10311/801 Files in this item: 1
Pansiri_JSBED_2010.pdf (1.714Mb) -
Pansiri, J.; Mmereki, R.N. (Routledge, www.routledge.com, September NaN, 2010)[more][less]
Abstract: The health sector is pivotal to any national development initiative; hence, Botswana has taken seriously the principle of primary health care as contained in the the Alma-Ata declaration of 1978. As a demonstration of their commitment, the government of Botswana has passed a number of National Development Plans, health policies, and numerous reforms with a view of enhancing service quality in this sector. Many reforms and restructuring exercises are still ongoing. This study uses the SERVQUAL model to evaluate the implementation of Work Improvement Teams (WITs) in the hospitals=clinics as a reform initiative adopted by the Botswana government to enhance the productivity, efficiency, and performance of the public sector (particularly the health sector). This discussion will demonstrate that the SERVQUAL model can be used to review the impact of public policy. This will be achieved by measuring the level of service quality and customer satisfaction using the SERVQUAL model through data that were collected from 151 hospital=clinic customers in Gaborone, the capital city of the Republic of Botswana. Descriptive and inferential statistics were used to analyze the data, and the findings indicate that the adoption and implementation of reforms in the public health sector have not improved the level of service quality and customer satisfaction as indicated by a significant gap between customer expectations and perceptions. URI: http://hdl.handle.net/10311/969 Files in this item: 1
Pansiri_JAB11_2010.pdf (1.236Mb) -
Temtime, Z.T.; Mmereki, R.N. (Emerald Group Publishing Limited, www.emeraldinsight.com, NaN, 2011)[more][less]
Abstract: Purpose – The purpose of this paper is to examine the degree of satisfaction and perceived relevance of the Graduate Business Education (GBE) programme at the University of Botswana. Design/methodology/approach – A self-administered questionnaire and face to face interviews were used to collect data from Master of Business Administration (MBA) participants on their reason for studying MBA, level of satisfaction, and the extent to which the skills and experiences obtained correlate with those required by the corporate world. The data were analyzed using simple descriptive statistics. Findings – The majority of the respondents are male adults attending part time MBA classes and working full time in administrative positions in the public and private sectors. The study found that improved managerial skills, career development and broader business insights are major reasons for joining the MBA programme, while employability and economic gains were ranked low as driving forces. Even though the overall satisfaction with the programme is mixed and inconclusive, the MBA programme has assisted participants to develop basic management and administration skills. However, the programme puts greater emphasis on conceptual, technical and analytical skills than on problem solving, innovation, communication and entrepreneurial skills which are perceived to be most needed by employers, implying a relevance gap. What the MBA participants learnt does not correlate with what they perceived to be most needed by employers. Research limitations/implications – Since the findings are based on perceptions of MBA participants, the conclusions drawn from these findings must be considered tentative and interpreted with care. Future research must include representative sample of all MBA stakeholders such as faculty, students, graduates, employers and administrators to get rich information about quality of inputs, processes and products of MBA programme. Practical implications – There is strong need for the MBA programme to integrate traditional management and administrative skills with experiences and skills relevant for today's world of work. Bridging the growing theory-practice gap requires attracting professors with practical business experience, revising staff recruitment policies and procedures, establishing formal partnership with external organization, and develop long-term strategies to reduce teaching load and staff turnover. Originality/value – Most of the studies on the relevance and quality of GBE programmes are conducted in western higher education institutions, very little has been done in African universities. This is the first of its kind in the context of Botswana, an important contribution to existing literature and foundation for further advanced studies in the area. URI: http://hdl.handle.net/10311/860 Files in this item: 1
Temtime_QAE19_2011.pdf (1.911Mb) -
Marobela, M.N.; Mawere, S.P. (Academic Journals, http://www.academicjournals.org, July 4, 2011)[more][less]
Abstract: This paper explores the implementation of public sector performance reforms in Botswana magistrate courts to improve service delivery. The authors argue that it is imperative for management to consider the possibility of the unintended outcomes in public sector reforms something that is normally ignored when introducing change. Critical realist philosophy has been adopted as a guiding paradigm for this study. The main contention is that the social world exists independently of the researcher. In this study realist philosophy was used together with the case study methodology to give context. In the courts performance management was supposed to help improve service delivery by reducing court congestion, legal costs, and delays. However, the findings suggest that this has not been the case because of gaming and manipulation of performance measures. A principal constraint in writing this paper was the absence of relevant literature in Botswana. Data was sourced from one organisation used as a case study. Problems like the backlogs of cases and delays affect both the fairness and efficiency of the judicial system. Efficiency has to take account of other factors. Developing performance management systems that incorporate measurement and evaluation in the public sector continues to be a key challenge. Both the positive and negative effects of PMS must be embraced. URI: http://hdl.handle.net/10311/1083 Files in this item: 1
Marobela and Mawere_AJBM_2011.pdf (1.154Mb)
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Now showing items 21-37 of 37