Show simple item record Mutshewa, A. et al 2012-11-29T13:45:12Z 2012-11-29T13:45:12Z 2010
dc.identifier.citation Mutshewa, A, et al (2010) Information behaviours of non-users of libraries in Botswana, African Journal of Library, Archives & Information Science, Vol. 20, No. 1, pp. 1 - 10 en_US
dc.identifier.issn 0795-4778
dc.description.abstract Public libraries are established to be used by communities. Surprisingly, many people in communities where there are public libraries do not make use of them. This descriptive study investigated the information needs and information-seeking behaviour of such non-library users, so that the libraries could redesign their services to attract them. Also examined are the barriers encountered by non-library users in getting information, their reasons for not using the library, and their perceptions on current outreach efforts by libraries in the communities. The target population for this study was the community of non-library users in Botswana. The snowball sampling method was used to select 302 respondents from 34 research sites in the country. The findings indicated that respondents knew about the existence of the library through friends, Kgotla meetings, and advertisements in local media, and they were also willing to participate in the activities of the library. However, lack of time, distance to the library and inadequate relevance of the library resources and services to the activities the respondents were engaged in seemed to be the main barriers to library use. In terms of information required, it was difficult for the respondents to express their information needs; nevertheless, the study was able to establish that the respondents often needed information on current affairs, education, business and agriculture, and they used radio, newspapers, friends, work supervisors and personal experience to meet their needs. en_US
dc.language.iso en en_US
dc.publisher Archlib and Information Services, http:/; en_US
dc.subject Community information needs en_US
dc.subject Information-seeking behaviour en_US
dc.subject Information sources en_US
dc.subject Libraries en_US
dc.subject Non-users of libraries en_US
dc.title Information behaviours of non-users of libraries in Botswana en_US
dc.type Published Article en_US

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